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Digitalisation projects

Seven companies presented a project to accelerate the digitalization of their activities. After applying, they ultimately had the opportunity to receive European funding!

Objective of these projects

The Tourbit
project launched a call for proposals with the mission to select innovative
digitalization projects proposed by tourism SMEs
in order to provide them
with financial support and participate in the digital acceleration program.

Under this programme, the selected tourism SMEs receive direct financial support to implement their proposed digitalisation project with the help of a mentor, expert, consultant or other service provider.

The
digitalization project mentoring program lasted for 10 months. The
financial and technical support provided by Tourbit was also intended to serve
as an impetus to initiate or advance the digitalization process for SMEs. It
was meant to involve a learning process and represent a push towards
further digitalization efforts.

The call for proposals is being launched at a transnational level in the following countries: Spain (Catalonia), France, Slovenia, Belgium, Finland, Iceland and Portugal.

Eligibility criteria

  • Start-ups, micro, small and medium-sized enterprises, and any other type of SME meeting this definition can participate in the call.
  • Be registered as a company in Belgium
  • Belong to one of the following categories:
    • hotels and similar accommodation (NACE I5510)
    • holiday and other short-stay accommodation (NACE I5520)
    • camping grounds, recreational vehicle parks and trailer parks (NACE I5530)
    • travel agency, tour operator and other reservation service and related activities (NACE N79)

This means that the economic activity of your SME must be registered under one of the NACE codes indicated or their corresponding national equivalents in the partner country.

Eligible activities under the call for proposals must address one or a combination of the following topics:

  • the digitalisation, automation or improvement of internal processes (digital workspace solutions, DATA ANALYSIS and data management, improved CYBERSECURITY, etc.)
  • the digitalisation, automation or improvement of customer relations and online presence (digital marketing, sales and communication solutions, CRM, website (including accessibility improvements), SEO, etc.)
  • the improvement of products or services using digital technologies (e.g. ARTIFICIAL INTELLIGENCE, INTERNET OF THINGS, AUGMENTED AND VIRTUAL REALITY, CLOUD COMPUTING, BLOCKCHAIN).

Projects may include activities such as:

  • Planning and implementation of digitalization strategies and action plans.
  • Improving the digital capabilities of staff. This may include coaching, mentoring, online courses, etc.
  • Costs for development and/or implementation of digital tools and digital solutions; and/or software for standardisation and compliance adaptation.